[Resolved]  Vodafone — Full talk time not credited after 48 hours to account of mobile no. [protected]

Address:Nashik, Maharashtra

Sir/madam

I recharged my mobile no. [protected] as below:
1st recharge on 31/01/2012, 05:57:28 p. m. of rs. 43

Which is full talk value recharge as per offer know from *121#
Number dialing on my mobile number. but now i get only rs. 36.98 talk
Time both the time and remaining rs 6.2 be credited
Within 48 hours. but now 72 hours completed but uptill now i not get
Remaining talk time. please credit my remaining rs 6.2 talk
Time in to my mobile number. every time you are not credit remaining
Balance uptill we not giving email in writing. this is my 6th time experience. why every time you
Trying to cheat customer this way?

I also email to zonal officer and costumer care for above complain before 24 hours. uptill now they also not solved my problem.
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Dec 2, 2016
Complaint marked as Resolved 
Verified Support
Feb 06, 2012
Vodafone India Customer Care's response
Hello Samirkaneriya,

We would like to inform you that we've received your email and have sent you a reply. You can write to us at vodafonecare.[protected]@vodafone.com for any assistance in future or you can also call us on our toll free number 198, we'll do our best to help.

Regards,
Vodafone Customer Care, Maharashtra and Goa
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