[Resolved] Vodafone — Unwanted call & sms after vodafone dnd service

urraini

from Delhi, Delhi

Address:

Gautam Buddha Nagar, Uttar Pradesh

Hi,

I have registered dnd service of vodafone sometime in july, 2011 but i always receive unwanted calls and smss from my service provider. I had submitted complaint about such calls and smss to vodafone with all the detail of phone numbers and sms numbers and got the complaint registration number: [protected] on 12the dec, 2011 but no use.

Today again, i received a call from angle brokerage from number: +[protected].
Yesterday received call from some insurance companies & property investment companies from numbers: [protected], [protected] & [protected]

There some many unwanted sms messages i have received so far from these numbers:

[protected] (M3m urbana luxurious office space, call:[protected].
[protected] (Personal loan from hdfc bank), call maria [protected]
[protected] (100% ayurvedic products with cash back), call [protected], [protected].
+[protected] (Cosmic 5 start office...), call [protected].
+[protected] (Lotus velly plots booking...), sms lv to 56677
[protected] (Available it n rental space..) sms cosmic to 56161
[protected] (Manesar, it comm. Poss in march 2012), call: [protected]
[protected] (Lotus vally...) sms lv to 56677.

Can't write all the sms but i want that my service provide will block all such messages & call.

Thanks & regards,

Ranjeet saini
Mob: [protected]
K. V-ii, sec-82, noida. U. P.

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Dec 2, 2016

Complaint marked as Resolved

Verified Support

Jan 10, 2012

Vodafone India Customer Care's response Hi Ranjeet,

Thanks for writing in to us. We're looking into the matter and will get back to you in 7 working days; the reference number for the same is [protected]. Email us at vodafonecare.[protected]@vodafone.com for any further assistance, we'll do our best to help.

Regards,
Vodafone Customer Care, Delhi & NCR

Verified Support

Feb 17, 2012

Vodafone India Customer Care's response Hello Ranjeet,

We tried calling you but were unable to get through. Please share an alternate contact number with us here http://bit.ly/zdz54d so that we may be able to address your concern as soon as possible.

Regards,
Vodafone Customer Care

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Comments

mjmehta

from Mumbai, Maharashtra

Vodafone — unwanted sms s

sir,
my vodafone prepaid no is [protected]
im m getting nos o[censored]nwanted sms daily
so i would like to stop all messages ment for advertising and promos
so just do needful or guide me to process in the matter
thanking you
mjmehta

urraini

from Delhi, Delhi

Thanks for this quick support.

Please ensure that I don't receive any Telemarketers calls/SMSs as you can easily identify the beginning of the phone numbers digits like: +918595xxxxxx. These numbers should totally block/restricted to access my mobile number.

I have register for "fully blocked category' as per TRAI http://www.nccptrai.gov.in/nccpregistry/

Expecting a very positive service from you.

Thanks & Regards,

Ranjeet Saini.

urraini

from Delhi, Delhi

I am continuously receiving unwanted/telemarketers calls and SMSs. Today I have received the following call:

[protected] from HDFC (Personal Loan).
[protected] from Reliance (For some investment plan)

SMSs:

[protected] for New IDEA Numbers: Call KAPIL [protected]
DEMO for "PASSPORT" & PANCARD services: Contact Sarita [protected]
[protected] for Emaar MGFnew project
[protected] for COSMIC Launches 7Star Lxry Ofcs.
[protected] for Plots @ Ajmer Highway: Call [protected]
[protected] for Retail Space Next To F1 Track: SMS COSMIC to 56161

I am very much disappointed with the service. No change in even after many times complaints.

Thanks & Regards,

Ranjeet Saini