[Resolved]  Vodafone Online Recharge — Not recharged, lost the money

Vodafone — Lost money from recharge voucher

My name is Sourabh Ekka, vodafone number is [protected]. But suddenly my number got changed automatically to [protected]. At that time, I checked the balance it was zero. So, I recharge my number with Rs. 50 by recharge voucher. I am having that recharge card. I got the balance....I called to my brothers and parents.....They, told me that number has been changed., It was displaying [protected].


I called back to this number [protected], it was actually of Sourabh Sahu. I confimed him.....about the recharge balance. He said......that he had not recharged his number.

I have talked to Customer care 111 and talked to Sourabh Gupta (Operation Branch). He didn't answered or even sort out my problem. Even he said...there is not a chance of any number swapping. Plz sort up my problem. I am not lodging complain for a 50 Rs, but, it's a fact.....it could be of any amount. I want to bring this problem into your notice. I want a detailed report analysis and investigation against this number swapping....and lost recharge balance.

I have got that recharge voucher......which was wrongly credited to someone's number.
Plz.....sort out my problem.......

Not recharged, lost the money
Hi Team,

27/09/2011, I have recharged Rs 222.000 through State Bank of India - Net banking. But i didn't get that amount in my mobile. The Transaction Particulars shows, MSBI[protected]IG69165574 TRANSFER TO [protected] BILLDESK TRANSACTION (Vodafone). My mobile number is +91-[protected] . I lost the Amount of Rs 222.00

Please check it and do the needful.
My mail id is : suresh.[protected]@gmail.com