[Resolved] Vodafone Online Recharge — Recharge not yet done | |||
Sir, I Recharged my mobile no. [protected] for Rs 250 by using my HDFC Credit card online.Transaction was almost complete and at the last page i got an error.At that moment itself amount 250 got deducted from my credit card and i got notification sms from HDFC.Its been more than 2 days and i haven't got recharge.Walked into nearby Vodafone store ,provided authorization code 005202 that i got from HDFC.Now Vodafone customer executive is telling that the authorization code is invalid n all .Please help me to get my amount refunded back. Thank you. Was this information helpful? | |||
Dec 3, 2016 Complaint marked as Resolved Verified Support Dec 16, 2011 Vodafone India Customer Care's response Hi Bharti, Thanks for writing in. As checked, the mentioned recharge transaction has not been processed for your number. We kindly request you to get in touch with your bank for assistance with the issue. You can email us at vodafonecare.[protected]@vodafone.com for any further assistance or you can also register complaints on our toll free number 198. Regards, Vodafone Customer Care, Delhi & NCR Verified Support Mar 24, 2012 Vodafone India Customer Care's response Hello Erfaa, We kindly request you to get in touch with your respective bank for assistance with the matter. You can email us at vodafonecare.[protected]@vodafone.com for additional assistance, we'll do our best to help. Regards, Vodafone Customer Care, Karnataka | |||
 4 Comments | |||
Comments
Vodafone — online recharge not done
i did online recharge on no.[protected].the balance from my account has been deducted..but no balance came on my no. Its nothing to be done from HDFC bank, its all Vodafone who got my money and not yet recharged my no. Vodafone online recharge is a FRAUD.Hi all please never ever try to recharge Vodafone online, its waste of money.
i did online recharge my number is [protected] through visa my balance deducted but recharge not done yet...
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Recharge — recharge not yet done
Payment Id [protected]Amount (Rs) INR 111.00
Date of Payment 06/09/2010
Debit Account ********566
Payment Status Success
Payment Remarks 0713
Mobile No:[protected]
re-charge not yet done
Please do the needful
Regards
Arun Sundaram