[Resolved] Vodafone Postpaid — Refusal to provide the reason for cheque returning | |
My wife has a post paid connection with Vodafone.I paid her bill for March;2009 Rs 540/- on 06.04.2009. Today my wife was advised by Customer care Officer ( CCO ) that the cheque has bounced so deposit the payment by cash.When she asked the reason of cheque returning.CCO replied, he has no information.pl check with your bankers. My wife called up the bank, they replied the cheques are returned at the centralised Clearing house and under all circumstances will be returned to the benificiary i.e.VODAFONE only.The CCO further advised that the cheque bounced in connection shall only be returned when the payment for the bill is paid.Which banking laws is the CCO talkingabout, It is beyond any body's imagination.Please look into the matter. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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