[Resolved]  Vodafone Postpaid — Unusual charges

Dear Sir,
I am a post paid customer of Vodafone. Today, I have thoroughly checked my billing details on my account on net. Where they are charging Rs.30 every month for "Voice Chat" service, Which I have never subscribed for.
Today, when I talked to CCE of Vodafone, they are saying that I subscribed it in March, 2008.
Then I asked them, If I have subscribed it then why it is not showing in the list of my current services.
They are saying it is showing in their system.
They said : what you can do now is to close your voice chat service now( which has calling charges).
Even when I called them on the given no. their is no response and I have made two calls.
Pls advice.
As, in the future also they can activate any service by their own & we will remain helpless.
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Aug 14, 2020
Complaint marked as Resolved 
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