[Resolved]  Vodafone Postpaid — Request for Refund the Money

Hi,

My Name is Amit Thakkar. I am staying in Gurgaon. I am using a Vodafone Prepaid Connection number is [protected]. One day I received a call from Vodafone they were offering me a postpaid connection. They have some plans for Postpaid out of those I choose one plan that was 998 for Advance yearly rent and 250 for extra charges and I gave the Total money 1250 to Vodafone Guy and he has given me the Chip and receipt No is 820 on May 7, 2008 with the name of "GOTOCUSTOMER SERVICES INDIA PVT LTD". After that I got a call from Verification Dept from Vodafone. I found there were difference in the plan which I was told by Vodafone Guy earlier. I Refused to change the plan from prepaid to postpaid then I asked about my money 1250. They told me that for refund the money you have to go to Vodafone Head office JMD in Gurgaon. I told them OK. Then I went to JMD Gurgaon for my money. I met with Nikhil he has written one complaint(Complaint No SR#[protected]) and ask me to come after one month to get the money. After one month I went Again to JMD this time I met with "Abhishek". Nikhil had left the job As I received the message from Abhishek. I told to Abhishek for refund my money. Again he had given me one more complaint no that is SR#[protected] on 25/7/2008 and asked to come after one month. Now after on month nobody is responding me.

Please do the needful.

Regards
Amit Thakkar
[protected]