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Vodafone Postpaid - Stupid and Dumb behavior of Vodafone

 
2 Reviews
  myselfsbs1
I got a new post paid Vodafone connection !
They were so kind and intelligent that they gave me a number of someone who recently unsubscribed.

I'd get his alerts, calls from his relatives, friends, I'll receive his bank details SMS, I'll recieve calls from the world asking for Mr. Desai !

My god...can they use common sense to ensure that an old number not to be given so fast...????
I really got so irritated, I still recieve so many calls/messages !

Caled them - they are least to help ! Their tagline is fake - Happy to Help !


1 Comment

Comments

Jul 20, 2012 by
Satish Chopra  
 
Sir

Kindly go though the undermentioned e mails which clearly shows the harassment met by your officials. After a long correspondence I could succeed in getting portability on my mobile numbers 9991821070 and 9050154999. The portability was allowed after getting all the dues cleared. As per advise of your officials on 29.5.12 I deposited Rs 1600/- & 400/-, again after your demand I deposited Rs 800/- & 400/- and again as per your demand on the third time I deposited Rs 350/- & 50/- on 14.6.12. I was given to understand that some surplus amount is being got deposited in both the accounts as discounts etc have not been allowed yet and excess amount shall be refunded later on. At that time I contacted Mr Kumar Gaurav Arora at Karnal Office at Mob no 9813017206 and discussed my problem with him. He also informed me that there is no issue of outstanding bill in this case. But to my suprise I recieved message on both the numbers as "YOU HAVE A BILL PENDING WITH PREVIOUS OPERATOR. PLEASE PAY TODAY ENSURING CONTINUED SERVICES"

This type of highhandedness is not tolerable any more. Are you people are collecting any HAFTA from the consumers. I may be supplied with the detailed bill at my mailing address and my excess amount got deposited may be refunded to me.

In case you people tried to get blocked my mobile with this type of tactics you will be liable to pay damages to the undersigned and legal action shall be taken against you at your cost and responsibility.

Kindly get stopped this type of nasty messages and in fact get my amount refunded which was got deposited in excess at the time of allowing portability with the promise to refund the same afterwards. Also supply me the copies of my detailed bills which have not been sent to me, which is your primary duty before raising any issue of under payment.

Satish Kumar Chopra
9991821070

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