deduction of balance with out any notice through services
sir,
i have taken this number 9999090441 from vodafone store last month , after a month the service provider has automatically activated caller tune service on my number, when i talked to there customer care therte executive told me that u have downloaded song on u r number , which was not done by me from my number as per my mobile records .
when i deactivated my service then automatically after 2 days they activated my service again & reduced Rs.15/- from my balance when i talked to there executive they only gave me sorry instead of my hard earn money , after that again i deactivated my service through there customer care with ref no. 2198430748, after few hours in night they again activated my service and deducted Rs.7/- for 7 days of caller tune from my mobile,
then again i called customer care & complained about this matter they said that we are sorry & talk to aour senior and there senior talked in a harrassing way to me & he dropped his call .
after all this concern i blame vodafone for theft of my hard earn money & harrasment of customer by there senior customer care executive .
thanks
rajat kapoor
9999090441
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