[Resolved]  Vodafone Prepaid — outgoing call barred

Address:Mandya, Karnataka

Sir,
The company people had barred my outgoing msgs,calls and gprs facility even after submitting the necessary documents twice to Vodafone office in my city.
The company people told that they will rectify the problem by tonight,but still now my sim is not working properly.
My mobile number is [protected].
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Dec 10, 2016
Complaint marked as Resolved 
Verified Support
Nov 11, 2011
Vodafone India Customer Care's response
Hello Vishwas,

Thanks for writing to us. We still have not received the documents. Kindly resubmit them at any of our stores at the earliest. For any further assistance please write to us at vodafonecare.[protected]@vodafone.com Happy to help!

Kind Regards,
Vodafone Customer Care, Karnataka
Complaint comments 

Comments

Vodafone — Prepaid Deactivated twice

Hi,

I am using [protected] Vodafone prepaid number. I didn't use mobile for 5 months so it is deactivated as per norms. I asked them to reissue the SIM they did it. after using for 10 days, again it is deactivated. I got msg submit the documents but I submitted the documents twice in the Vodafone store itself. still they deactivated my number..unable to call even AP customer care number as I am in Chennai...I was using this number for my official communication..faced many issues...

I would like to register a complaint in the consumer court..pls help me on this..


Thanks
Ramesh

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