Vodafone Prepaid

2 Reviews

sandchaks

online recharge

sir i have made online recaharge of 222 on 27/5/10 for mobile no 9991203116 .the recharge was not done.

i have made another recharge on the same no for rs 222 again it was not done .this recharge transaction no isMCIT0063177676.PLEASE CREDIT MY MONEY BACK INTO MY ACCOUNT .i would also like to tell you that yourcustomer service is not good at all .they are definately not happy to help.i wonder why i have taken vodafone prepaid

1 Comment

Comments

Apr 23, 2013 by

Nikki Vishwakarma

Dear sir,

I had made online recharge of Rs. 120/- dt. 21/04/2013 in my cell no. 9765398803 & my order ID MSPD297500500 but the recharge was not done.

I had made an another recharge on the same no. of Rs.120/- again it was not done. I have not received that transaction no & balance deducted from my bank a/c.When I called your customer care executive, he told me that I have to go to videophone outlet for getting balance in my cell no. I do'nt think that If I have recharged online, why should I to go to your outlet.PLEASE CREDIT MY MONEY BACK INTO MY ACCOUNT .I would also like to tell you that your customer service is not good at all .they do'nt want to help customer.