[Resolved] Vodafone Prepaid — call bar | |||
I am a serving Junior Commissioned Officer in Indian Army working for 18 years. I have been purchased vodafone sim (Prepaid) from a retail shop in gorpadi village, Pune district, by the time i purchased the sim i had submitted my documents which includs serving certificate with photo id duly attested by an officer with round seal as well. According to retail shop (Mobile solution centre gorpadi) my documents were rejected since service no was not mentioned in the certificate, by the time i recharge my phone with an amount (300+) and was using it, very next day after its rejection i rectified the mistake and resubmitted the same to the retail shop further to mr Ashok by the retail shop owner for onward submission to concern. After waiting for 20 days i got fedup with all above i personally (third time as a whole) once again submitted my docu at Vodaphone office at camp, pune particularly Mr Sachin on 17th May 2010 and i was promised to get my problem solved with in two working days accepting my documents all correct. When i approached him even after four days i.e on 20 May 2010, he started searching for my documents and after some time said, there was some over writing on my PIN number. He once again asked for new application. Ok i again submitted (fourth time) my documents in return he promised me 100% it will activate on same night but till date 23 May 2010 my SIM is not activated. i am asking to the cocern is this the way to dealwith a consumer? Such irresponsible should be treated properly. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
28.5.09 my mobile received a call through singing after they deducted Rs.30/- vodaphone alret.
my mobile no. [protected].
Immediate explanation required.
otherwise I go through consumer court
waiting reply
MS Varughese
my mobile no. [protected].
Immediate explanation required.
otherwise I go through consumer court
waiting reply
MS Varughese
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Vodafone — refund of prepaid amount on rejection documentation
I applied for a prepaid vodafone connection giving doccumentation of Pan card as id proof and ICICI bank savings account as address proof. I was given prepaid no [protected]. which was activated so I recharged with a value of Rs 305/-. abount a week later the outgoing calls were stopped and I was again asked to provide address proof. being a defence personnel i donnot have address proof from Mumbai like ration card, telephone bill, electricity bill or driving licence or passport giving a Mumbai address due to our transferable jobs an average of every 3 to 5 years. I submitted a certificate signed by an officer of the rank of Captain( Joint Director Equivalent). This too was not acceptable to the company at the vodafone store near churchgate station. I there fore would like the company to refund my balance amount as it is they who have blocked my connection a week after activation.this has caused a lot of inconvienience to my friends, colleagues, seniors as I had given this as my contact no. Can some kind soul also educate me on the legal remedies available against the company as there must be many individuals like me whom the company has cheated in this manner. Besides is there any one who has been able to access their website . Thank you and expecting areply