Vodafone Prepaid Service Provider — top up not credited fully

Address:

Viluppuram, Tamil Nadu

sir i have called my service provider ( vodafone) customer care executive on 12/08/2011 and enquired abt FTT offer. they told me there is spl offer for you.. i[censored] topup for RS 150/- u ll get RS.135/- immediately and bal ll be credited in 2hrs time. so i topup on 12/08/2011 at 7.04 pm on that day..transcaction id is TN[protected]. but i wont get the bal amnt credited so. i made a complaint on 13/08/2011 to 198 of vodafone. but after that also i wont get the balance amt credited. till date ( 18/08/2011) i wont get the balance credited. so pls take necessary action and pls credit the bal amt for my mob [protected] vodafone tamilnadu prepaid card.... am using this no for the past 6 years. the worst service they are providing .