[Resolved]  Vodafone Prepaid - Tn — Change in tariff plan without any intimation.

Address:

Coimbatore, Tamil Nadu

I have been using Vodafone prepaid [protected] since April 2003...i.e from BPL to Hutch to Vodafone.
On March 1st I have activated the conference service, (that was preactivated - but i was forced to follow up for the same service).
Post activation of conference, My FNF plan is changed to 10Paise to 20 Paise, when i called the customer they simply said no option to lodge complaint like this and visit Vodafone store.

On repeated calling up customer, after preessing 4, 9 etc... i was able to get in touch with the customer care - Unhappy to help....
They said, there is no scheme like this.,,, all FNF are 10 paise i have to explain them all from first and they transfered to their higher official...
he said... since i activated the conference my validaity is extended from short term to long term.
I asked them to cancel the con call activtion and revert back to the previous plan,, they said no option to do so.
So i asked them to lodge a complaint, they said there is no option to take this issue as a complaint.
Finally when i asked for a solution, those irresponsible persons were asking me to rechare every time...

After a long argument.... their suggestion is to go to a network, from which i can get this offer... even they sufggested the network alos....

What kind of customer care does vodafone is having???
Guys wake up....

Now - Change my FNF call traiff... or force me to move and my friends, total to change from Vodafone to [protected]@@@