[Resolved]  Vodafone Recharge — Mobile Recharge

Address:Bhopal, Madhya Pradesh

Hi,,

I went to recharge my Vodafone number. In Vodafone there is an option of 80 on 80,, means if you recharge your # with 80Rs you will get a full 80Rs balance.

I generally do recharge by internet but some reason this time i went to shop for recharge.
But that shopkeeper told me that he will charge 10Rs extra as you are getting full talk time. I asked him if its for 80Rs and the company its self not asking extra charges you are not suppose to take. He said that its a rule in M.P. that you have to pay extra charge. I went to another shop and they did recharge it in 80Rs.

I was sure that we don't have to give any extra amount on any recharge to shopkeeper or a dealer but what about the people like or mom dad who hardly use there mobile phones and they don't know about recharge terms and condition.

Dealers already having there commission from the company and they are still asking for extra income.

I am not sure this complaint will will be considered or not but I would just like to drag your attention on this kind of activity are taking place if we don't take action against them they will keep continue and others will also start doing this.

This is STD PCO shop at Jawahar Chowk Sarswati Nagar (Just next to Vidhya Mandir Stationary shop) TT Nagar Bhopal (M.P.)
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27108
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information