Vodafone Recharge — recharge is wrongly paid to another number

This is Bimbita Dasgupta. I am a customer of vodafone prepaid mobile connection. My number is [protected]. Last 26th july I have recharged for Rs. 222 twice from "Vodafone Store" in Judges bunglow road, Ahmedabad. The person who did my recharge wrongly put the number and still I have not got my recharge. I visited regularly the store complaining them about my problem. But nobody helped me till now. The company has the tag line "HAPPY TO HELP" I am sorry to say you people are not keeping your words. Your executives regularly tell me that it'll be done but no result. Now I want my money back Rs. 444 is not a matter of joke. Else i've to go for consumer forum. This is a just transfer from wrong number to my number. But your executives are doing nothing. They even not listening to me now. Being an MBA student I know what does a customer mean to a company so plz I'm requesting you to help me out.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Vodafone Recharge — recharge successfully not activate after 40 hours

after recharge successfully card not activated they says that it will take 24 hour after 40 hour did not activate
pl compensate my amount
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27107
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information