[Resolved] Vodafone Recharge — mobile phone | |||
I recharged for 500INR the night i landed Tamil Nadu from US as i use the same no. whenever i come to India. The next day morning when i called my friend, it says i don't have balance. When i called the customer care, they said it was used for your internet (as the cellular net was on) and now you have to recharge to make a call. I cursed & recharged for 200. Within 2 calls, again the same story. I called the customer care, which again some who speak in a recordical way that there is no balance in my main account. How can they rob money like this? Can anyone claify what is this Vodafone's Primary & Secondary account? Why they want to make others life miserable? Please help to solve this issue. Angeline Was this information helpful? | |||
Dec 5, 2016 Complaint marked as Resolved Verified Support Mar 03, 2012 Vodafone India Customer Care's response Hello Nitin, Thanks for writing to us. We tried calling you but there was no response. Please share a convenient time for us to get back to you or write to us at vodafonecare.[protected]@vodafone.com Happy to help! Kind Regards, Vodafone Customer Care, New Delhi Verified Support Feb 05, 2013 Vodafone India Customer Care's response Hello Angeline, Please help us with your contact number at http://bit.ly/12oDAeA and we will get back to you with assistance at the earliest. Regards, Vodafone Customer Care. | |||
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Vodafone — phone recharge
As i have informed you on dated 23feb,2012 that on 22feb,2012 i tried to recharge my phone through paytm.com in morning but recharge didn"t complete. And without recharge Rs.50 have been debited from my account. Then in evening i recharged My phone by ratailer. After the complaint of 23Feb to you next day i recived a call from VODAFONE service agent he adviced me that if you didn"t recharge your phone through paytm then this amount will be credited in your account within 5 days. But today ten days passed but not any action has been taken. I also tried to customer helpline no 111 there i talked to mr Neeraj he adviced me that you will have to complaint on helpline no 198 when i tried 198 there Mr. pankaj said to me that for this you will have to dial 111 . Thus not any satisfactionary answer has been given. So you are requested to do something once again.Regards
NITIN ADLAKHA
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