[Resolved] Vodafone — Reduction of amount | |||
Refer to my previous complaint. My vodafone account was deducted with rs.30/- for hello tunes which i am saying repeatedly that i have not at all activated. This is a strategy of company to malign its customers by deducting the amount. Kindly look into the matter. Was this information helpful? | |||
Dec 2, 2016 Complaint marked as Resolved Verified Support Sep 20, 2012 Vodafone India Customer Care's response Hello Sir/Madam, ([protected])We hope we were able to address your concern. Thank you for your time on our call. Regards, Vodafone Customer Care, West Bengal (Except Kolkata) & Andaman Nicobar. Verified Support Oct 01, 2012 Vodafone India Customer Care's response Hello Sir/Madam, We understand your concern. Please be informed that Rs.30 will be credited to your account in 24 hours. Regards, Vodafone Customer Care, West Bengal (except Kolkata) & Andaman Nicobar. | |||
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The mobile phone service providers are simply playing with the customers as there is no direct control of govt. machines over them. yesterday on 19 Sep 12 my no.[protected] was deducted with an amount of rs 15/- for a service called caller tunes which i neither subscribed nor want to subscribe. When i wanted to contact the contact numbers provided in the SMS i am getting a reply that u seems to have dialed a wrong number. It means there is no option left with me and my account is debited. kindly help me to solve the issue. Also the company to be warned for this type of mistakes. Thanking you.