[Resolved]  Vodafone — Rude behave with customer

Address:Saharanpur, Uttar Pradesh

hope you can help
From the few days i am not able to make a call to the vodafone
customer care from 198 . Where as i have issue regarding of internet
so many time i tryed 198 but still unable to connect with customer
care finnaly before 3 days i dailed 1909 its a vodafone DND helpline
number
the agent who received my call he was unable to understand my querry
after 2 days again when i dailled 1909 he was same agent and he was so
rude on the call and also denied to transfer my call to his supervisor.why vodafone having this type of agent who does't care of customer ?
Where is happy to help ?
Regards
md khan
saharanpur up (w)
mobile - [protected]
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Jan 8, 2017
Complaint marked as Resolved 
Verified Support
Oct 03, 2012
Vodafone India Customer Care's response
Hello Md Khan,

Thank you for writing to us. Kindly help us with the name of the executive and the date of the call, so that we can look into it and assist you further. Also, please share a convenient time between 9AM and 6PM to contact you.

Regards,
Vodafone Customer Care, Uttar Pradesh(West) & Uttaranchal.
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