I am Maj Sidhu. For the last five odd years I have been using mobile services from Vodafone. Recently I got transferred to Pune and bought a SIM card from Vodafone authorised store in Kothrud in pune. They took rs 25/- for the SIM and Rs 300/- for recharging my phone. It has been now five days that neither my phone has been registered nor the outgoing calls have started. The amt taken for recharging the SIM has also not been updated. They keep giving me stories and from my busy office schedu.le travelling a distance of ten kms I have gone to their office where they made me wait for 45 mins. Still no progress on the issue. I would therefore like to lodge an official complaint as a serving Army Offr for a sad and disappointing treatment.