[Resolved] Vodafone — still getting promotional sms | |||
My number is registered with NDNC from past 2 years. from last 2-3 days I am getting marketing messages from different telemarketers. After reading all the necessary steps on TRAI's website about filing complaint I called Vodafone Customer Care to file a complaint on 19th Oct 2011 at customer care number 111 10:22 pm, customer care representative simply told me that my mobile phone number is not registered with their do not call database. I told him my number is registered with NDNC but the guy repeatedly told me my number isn't registered. However when I checked NDNC's website at the following link it says My number [protected] is Registered in NDNC Registry Database. http://164.100.9.238/ndncregistry/search.misc when I ask their representative to transfer the call to his senior he simply put me on indefinite hold so I have to disconnect the call. Now I wonder when my number is registered with NDNC how it is not in vodafone's database, when everywhere it is published that you have to register your number at NDNC how come vodafone says it is not registered with them. TRAI says register your complaint with your service provider and ask for a complaint number and when we do so we are discouraged by our own service provider executives.... I Hope Vodafone takes some action.. below is the message body which I received from telemarketer. My Home Pay only 7000 now n rest in monthly installments. Hero Group launches holiday Homes at Haridwar. 1/2/3/4 bhk [protected]@7.5 lac onwards. Sms ICC to 54999 19 Oct 2011 @1:59 from : My Home Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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