[Resolved]  Vodafone — Talktime not received

Address:North West Delhi, Delhi

Hi,

I made an Prepaid mobile Recharge from ICICI Bank of Rs.110 (full taltime offer).
But the full taltime amount didn't credited in my account even after 4 days.
I have registerd th complaint for same with customer care and followed them on call atleast 5-7 times but nothing resolved my problem.
Over and above this when i called customer care executive they either misbehaved and talk to me rudely or kept my call on hold for 15 minutes and then disconnected.
It was more than a harassment for me whoile talking on phone with customer care executive.

I want firstly my amount to be credited to my account and an apology from vodafone.

Thanks & regards,
Bharat Makhijani
[protected]
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Jan 1, 2017
Complaint marked as Resolved 
Verified Support
Nov 09, 2012
Vodafone India Customer Care's response
Hello Bharat,

We wish to inform you that we have addressed your concern over an email. Kindly check.

Regards,
Vodafone Customer Care, Delhi & NCR.
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