[Resolved]  Vodafone — Unwanted Message & Calls even after DND

Address:East Delhi, Delhi

Dear Sir,
I am a vodafone customer having mobile no. [protected]. On this mobile no. DND (fully blocked category) is blocked & i also confirmed it from customer care but still i am receiving calls & messages.
How it is possible, customer cares told me that DND is activated for your no.

I request you to kindly check this & revert me back.
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Dec 14, 2016
Complaint marked as Resolved 
Verified Support
Mar 31, 2012
Vodafone India Customer Care's response
Hello Ravinder,

We called, but were unable to get in touch. Please share the following details with us so that we may be able to address the matter at the earliest: 1) Number from which the call/SMS was received 2) Date and Time of call/SMS 3) Purpose of call or content of the SMS. For further assistance please email us at vodafonecare.[protected]@vodafone.com, we'll do our best to help.

Regards,
Vodafone Customer Care, Delhi & NCR
Complaint comments 

Comments

Vodafone — unwanted call and message

Dear Sir/Madam.

I have taken vodafone prepaid connection and my number is [protected].

Every day I am getting unwanted calls and message about life insurance policy, slimming products, beauty products etc.

Its very disturbing, vodafone dont have any rights to share our personal number with any add forms.

They by default should activate "Do not disturbe service"when we take the connection. Why do we need to active that by ourself?

Its very frustating calling vodafone service. I tried calling 5-6 times but I am on continues IVR (Very frustating message /unwanted information) waiting to get connected to customer care exective.

Its complete misuse of our details.

Plz do the needful.

Thank you!

Regards,
Arnab
[protected]

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