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Vodafone - Unwarranted Excess Billing

 
2 Reviews
  lskaushik.1963 on Jun 22, 2012
Complaint against Vodafone
919885393163
Excess Billing

On 06 APr 2012 the customer care at Hyderbad called my daughter around 12 Noon and asked the views on change of plan. But the same call is registered in vodafone systems as my daughter called the Vodafone and asked to disocnnect the Rs 199 plan. The attached bill is showing the usage of 677 mb and the billing is done accordingly. When the plan is taken that is Post paid Rs 199 plan with 3 GB Free internet Plan. The cheating of discontinuing the plan and excess billing be digitally reviewed and the actual culprit must be punished.

Request Vodafone's deactivation No 1357770762 be thoroughly investigated.

Unwarranted Excess Billing Unwarranted Excess Billing Unwarranted Excess Billing Unwarranted Excess Billing

1 Comment

Comments

Jun 23, 2012 by
Vel India  
 
Hello Kaushik,

Please be assured that we're looking into the matter and will get in touch with you at the earliest with an update.

Regards,
Vodafone Customer Care

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