Vodafone — Worst Service Ever
Susubha_brata on Aug 12, 2013
To summarize, there are 4 issues I faced -
1. No customer service thrice in last week after 8 PM
2. No internet connection between 9 AM to 9PM, despite of the fact that I have 2G unlimited plan in my sim
3. Never received any GPRS settings SMS despite I had requested twice
4. Vodafone took 8 days to solve an issue, not solved yet. Any telecom service industry, a P3 issue even take less than that.
I am not interested to continue with Vodafone anymore, despite of the fact I have used Vodafone only in 5 countries in last 10 yrs, but this is the worst experience ever. I have decided to move to Airtel MNP soon. This is just a feedback about what worse service customers are experiencing. ( I seriously doubt how Vodafone got best customer service award in West Bengal).
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