[Resolved]  Vodafone — wrong postpaid charges

Address:Delhi

Hi
I have postpaid corporate connection of vodafone no. [protected]. Their representative gave me a plan which showed roaming incoming and outgoing charges to b 60p and 80p respectively, whereas they charged me 1re and 1:50 rs. for the same. They are not ready to revert me the money back, rather they are saying we have the same charges in our plan. i have already called and mailed them the scanned plan provided by their representative, but they are not ready to listen, and again in thsi month bill they have charged me the same. I have proofs of bills as well as the copy of the plan provided by their representative. Please take action ASAP.

Regards
Itee shri jain
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27108
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information