I am a businesman.I bought volkswagon polo (tdi)in sep 2010.
Three months ago on 16-jan-2012 I am taravelling with my family from haridwar to rashikesh.On the way our car damaged by a heavy sitone and stop immitedlly does't mave a single step ahead then at morning I call the company's toll free no and the send there towing van and took the car at thier service station after they tell us your car's engine was seized due to damage it will take 2 to 4 lacs to repair it.We said please call the insurence company's surveyer give estimate of all loss to company after that we will pay balance amount .After two weeks we call the service centre they reply sir surveyer doesn't came.Then we call they reply we place the for spare parts wait some days they make all diffrent exuses thoughout these three months now today we call the volkswagon's service centre they ask sir if you make the payment of 3,35,000(three lac thirty five thousand)then we can gave the car.
Nobody listen our problem we make no of call customer care centre that tell us what is our fault.We take cashless insurence policy from the company.
If there are any solution for this plz help us it my life's biggest mistake that I bought this car.It is cause of high tension on my mind. Was this information helpful? | 
Post your Comment