[Resolved]  Voltas A / C — very poor service of Voltas

Address:

Gwalior, Madhya Pradesh

dear sir/madam
i purchased voltas Vertis 2 tonne split a/c on 22 may 2009. from the very first day i m facing the problem of operating the a/c by remote. the dealer(Basant Salea) from where we purchased the a/c kept ignoring the problem, this year also we faced the same problem & i informed the voltas customer care on 9th of April 2010, they sent their person for repair who again denied the problem, i showed him the video also which i made before when i faced this problem , after a long conversation he experienced the same problem himself & found that there was some problem in I/C & display. it is now getting close to one month but still the problem is not solved.
they are not offering the services which they should offer.