[Resolved]  Voltas Ac — AC service request not being addressed for the last 20 days even in such a hot weather

Address:

Jyotiba Phule Nagar, Uttar Pradesh

Air Conditioner Service request not being addressed even after the passage of 20 days in such a hot weather

References : Service Request Number : 12MY1207376 dated 12th May, 2012, daily several times follow up at[protected] ,complaint at www.voltasac.com

My VOLTAS AC 1.5 ton Xcite, window air conditioner is in need of the service as it has stopped working in less than one year, I have already lodged the complaint at helpline numbers.Even after a lot of follow up Voltas technician has not visited my place. Rather Sarfaraz , the designated service advissor have closed the complaint saying that he has visited the place and has done the service.What a cheat and fraud I am going through from VOLTAS, a tata company.

The call centre is extremely rubbish as they dont have any reply except Sorry Sir, Sorry for inconvenience.

No one has turned up from VOLTAS. I am regularly calling helpline number[protected] or[protected] to discuss the issue. I am writing mails even to their Corporate office. Except assurance, we are not getting anything.

I too sincerely urge not to opt TATA products. They are worst in quality and services

Plz tell what to do next to make them punish for the extra inconvenience i have gone through.

A sheer wastage of time, energy and efforts.

Dr Gaurav Agarwal
[protected]