Air Conditioner Service request not being addressed even after the passage of 20 days in such a hot weather

References : Service Request Number : 12MY1207376 dated 12th May, 2012, daily several times follow up at 1800 425 4555 ,complaint at www.voltasac.com

My VOLTAS AC 1.5 ton Xcite, window air conditioner is in need of the service as it has stopped working in less than one year, I have already lodged the complaint at helpline numbers.Even after a lot of follow up Voltas technician has not visited my place. Rather Sarfaraz , the designated service advissor have closed the complaint saying that he has visited the place and has done the service.What a cheat and fraud I am going through from VOLTAS, a tata company.

The call centre is extremely rubbish as they dont have any reply except Sorry Sir, Sorry for inconvenience.

No one has turned up from VOLTAS. I am regularly calling helpline number 1800-266-4555 or 1800-425-4555 to discuss the issue. I am writing mails even to their Corporate office. Except assurance, we are not getting anything.

I too sincerely urge not to opt TATA products. They are worst in quality and services

Plz tell what to do next to make them punish for the extra inconvenience i have gone through.

A sheer wastage of time, energy and efforts.

Dr Gaurav Agarwal
9717840567