[Resolved]  Voltas — servicing

Hi this is Ankit,


I have been sending continuous servicing complain to Voltas. We are having Duct AC in our office. Every time customer care people write our request, even technician also call us that he will be visiting. But it has been three days and every day we hear new excuse.

Our complain no is 11MY0205712.

We are very upset with Voltas servicing.

i have a01 .5 ton voltas vertis window ac and water cooler but voltas company veery poower customer supooret and servises also

we had purchased voltas 1.5 last year, currently we are facing some problem related to that its not working properly on 12th may 2015 we had locked complaint against it reference no is [protected], they told us it wil be resolved within 48 hrs., its now almost 9 days no technician came in the meantime i called 6-7 times to the customer care every time they replied it wil be get resolved today, we are very much fed up with the service .

Dear itinfocube,

Thanks for voicing your concern. Please be assured that we working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@gmail.com.

Regards,
Online Team
Voltas

Dear itinfocube,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [protected]@gmail.com.
Have a nice day.

Regards,
Online Team
Voltas