[Resolved]  Voltas Limited — ac complaint

Address:

Delhi

THE SERVICE MANAGER
VOLTAS INDIA LTD.

DEAR SIR,
RESPECTFULLY, I BEG TO STATE THAT I HAVE PURCHASED A VOLTAS SPLIT AC 1.5 TON FROM YOUR
AUTHORISED DEALER M/S PRINCE ELECTRONICS NAJAFGARH ROAD, NANGLOI DELHI-110041 VIDE THEIR
BILL NO-6221 ON[protected] FOR RS.22800/-

THE AC IS NOT COOLING PROPERLY FROM ITS BEGNING AND SO MANY COMPLAINT WAS LODGED AT DEALER
SHOP AND AT YOUR SERVICE CENTRE AND AFTER THAT YOUR SERVICE MECHANIC CAME AT OUR HOUSE
AND REPAIR THE AC. AFTER REPARING THE AC THE AC COOLING IS EFFECTIVE FOR 7-10 DAYS ONLY
AND LAST SEASON WAS COMPLETED VERY BAD DUE TO NOT COOLING OF AC.

NOW, I TRYIED TO START THE AC IN THE MONTH OF APRIL2011, THE AC WAS NOT COOLING AND I
LODGE THE COMPLAINT AGAIN YOUR SERVICE MECHANIC CAME AND REPAIRED IT BUT NO RESULT CAME
FROM IT. SO I REQUEST YOU TO PLEASE CHANGE MY AC OR REFUND MY PAYMENT ALONG WITH INTEREST
AND MENTALY DAMAGE DUE TO NOT WORKING OF THE AC. I PURCHASED THE AC UNDER THE INFLULEURE
GOODWILL OF 'TATA'.

SIR,PLEASE RECTIFY MY COMPLAINT OTHERWISE I HAVE TO MOVE TO CONSUMER COURT.

C.COPY GENERAL MANAGER VOLTAS LTD.A-43,MOHAN CO-OPERATIVE,INDUSTRIAL ESTATE, MATHURA ROAD, N.DELHI-110044

C.COPY PRINCE ELECTRONICS, 48/4,MAIN MARKET,NAJAFGARH ROAD, NANGLOI, DELHI-110041
,
C.COPY SALES DEPARTMENT VOLTAS LTD.A-43,MOHAN CO-OPERATIVE,INDUSTRIAL ESTATE, MATHURA ROAD, N.DELHI-110044

FROM:- NARESH KUMAR GUPTA HOUSE N0-23 B, FRIENDS ENCLAVE, S.P. ROAD, DELHI-110086
MOBILE NO -[protected]