Voltas Ltd. / Vertis Gold I Split A / C - HARASSMENT AND TORTURE IN REPAIRING/REPLACEMENT OF NEW VOLTAS GOLD i SPLIT A/C
sanjiv khosla on May 15, 2011
SENIOR VP SERVICING
Sub:Harrassment and Torture in Repairing/Replacement of New Voltas Vertis Gold i Split A/C serial No.F004161
I have purchased VOLTAS VERTIS GOLD i Split 5 STAR A/C Sr. NO. F004164 From
M/s.PUSHKAR ELECTRONICS,NIT FARIDABAD On dated : 27.04.2011 Bill No.234.
Since 02.05.2011 This A/C iS not funtioning.Complaint regarding it
was made on Voltas Customer Care No. 11MY0204397 followed by Complaint No.
After lots of efforts made by me, till date so many service engineers
from Authorised service centre of Voltas visited for the REPAIR/POST MORTEM
of this A/C 6-7 Times without giving any Service Report but couldn't get
the A/C Repaired.
During this,they have changed/Repaired/Opened PCB/Transformer,Indoor Unit,Out
door Unit,so many times.
Always they have assured that the A/C will get repaired very soon.
Mr. ASHOK HASIJA (SERVICE DEPTT. VOLTAS) Tel. No.9891306338,Mr OM PRAKASH
Tel.No.9891040039 have also assured the problem will get solved on priorty.
New (TOP MODEL) A/C only 19 Days old which is not funtioning since
last 16 Days during these hot summer days,and all request to get the A/C
REPAIRED/REPLACE are in vain shows the case of HARASSMENT and TORTURING
The INNOCENT CUSTOMER.
Now it also bound me to initiate for the LEGAL ACTION.
This is for information and necessary action at the earliest please.
|1 Comment Updated:||Respond To Complaint||
Post your Comment
+91 22 6665 XXXX
2nd Floor, Voltas House, B Block, Near JAI Hind Cinema, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033Additional contact available
Consumer Complaints |
Submit Complaint |
View full list of Companies |
Latest Complaints |
Updated Complaints |
Contact Us |
© 2015 Consumer Complaints Forum
If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail