[Resolved]  Voltas Split AC 2 Ton Platinum 2s — DEFECTIVE AC

Address:

Pratapgarh, Uttar Pradesh

Purchased voltas split 2 ton ac from awadh refigration works ,badhri house ,pratapgarh ,when the package was open at house remote was missing ,and i find that ac condition was not good it was looking as it was open earlier due to missing of bolts all losing body etc ,they said it will be given ,after installation ,ac was running cooling fine ,due to absence of remote no function just cooling after 2 daye they provide remote and i used i noticed that after off from remote indoor unit close but outdoor unit continously run and stops only by power cut, they send the technicine he said that there is PCB problem it will be changed ,after harassing me several time after 1 month they said they need PCB to replace after 2 day they they said they have changed PCB it is new one ,after installation of PCB due to power failure ac was not start ,technician said that it is fine when electicity will come u can run the ac ,when i run ac indoor unit run but compressor does not start so i again call them they said again PCB problem then i came to know that they have tried to repair PCB but they fail to do so and compressor was direct running ,they again said PCB will change ,but my problem is that they already knew that and sale me defected ac, doesnt give remote as they knew that if remote is given i willknow ,from last 2 months it doesnt work for a single day from the purchase date, i insist to change the ac but they rejected