[Resolved]  Voltas Split AC — Gas leakage

Address:

Dakshina Kannada, Karnataka

I have purchased one Voltas split ac on 1st march'11in PAI SALES Bejai, Mangalore and same has been installed in next day by service center. within two months ac was not working and same was repaired by service center and informed me that there is a gas leakage, it happens some times and rectified. Due to the monsoon and and winter season we did not operate the ac for a long time, i.e., till end of feb.'12. In first week of march'12 we operated the ac due to the real climatic condition, unfortunately found that ac is completely halt with the same condition which I had in within two months of purchase.I called the dealer and service centre, as per service center his reply is, ac is a fault one. Then registered a complaint with voltas, no. 12MR1504702, customer id is C2204935, immediately after submitting complaint, voltas representatives arrived and inspected the equipment and told that not a machine fault, service center problem.
Above said ac is not utilized more than 100hrs in total, so here with request you to repair the same immediately.
I am a general manager working in integrated steel plant, located in west Bengal, in my organisation we have many split Voltas ac's which is working well and good.
I am expecting immediate response and solution pl,
Lokanath.D
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