[Resolved]  Voltas (Tata Product) — Defunct Air Conditioner

Address:West Delhi, Delhi

I puchased a Voltas Split AC from a dealer - Shyam Lal and Sons, Sadar Bazar, Delhi Cantt. on 25 April 2010. The model was Vertis Gold i (MRP 29990/-), 1.5 ton. However, on installation the AC did not function at all. On numerous calls to the dealer and Voltas Service, some people from Voltas came and told that some part was not working and would need to be changed. However, nothing in known about the Voltas people from then on. I have also come to know that several other units of the same model have malfunctioned.

In brief I would like to say that I have spent Rs.30000/- on a product (a TATA Product??) which is nothing but junk, as of now. I can just imagine the level of service and quality a TATA product would have!!!

My advice - do not buy Voltas AC unless you love speaking to elusive service personnel. :-)
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Aug 13, 2020
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