[Resolved]  Western Digital — Warranty Services: Lost my 500 GB harddrive

I had created a request for hard drive replacement on the 10th of Jan 2009. The companys website states it needs 3-4 working days for providing a replacement. as they have a door to door policy. I went online registered and scheduled a pickup.

First complaint
The pickup was delayed by almost 2 weeks. Then the pick up guy who called up and confirmed he would be coming over in 15 mins as he was just near my house in the morning showed up 6 hours late. I got calls throughout the day by 2 or 3 different guys asking me for my address and being totally clue less of any delays. My mom had to stay at home the whole day on account of this circus. Finally a guy comes picks up the drive doesnt give a reciept says he will call me and confirm and 30 mins later another set of guys show up to pickup the same drive. it has been over a week since this fiasco. I still have no news about my drive or a replacment.

Second complaint

Got in touch with WD support again with my complaint. Got a prompt response they are looking in to this matter. IT has been another week since my complaint and still no news or action.

thanks & regards
Govind Hari
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Aug 14, 2020
Complaint marked as Resolved 
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Western digitasl is a bogus company that sells junk. I was a victim. I bought the 640 gig hard Drive My book and it died in a few weeks.
Don't buy from them unless you like losing your info and get terrible support.

Western Digital / USB - external HDD — Wrong replacement

I purchased a 250GB HDD during my daughter's visit to Geneva last year. The USB-HDD was not senses by desktop PC or Laptop on arrival. The bill copy is attached. As per the procedure I lodged a complaint to RTE services. As per their RMA generated I returned the original HDD and got a replacement. While sending, they had mailed the HDD for 80GB only and that too thinlking that it is internal HDD. I requested them to send the outer casing. But I found that the replacement was not correct and represented again. Due to the intervention of one Mr. Prashanth, I got 250GB internal HDD replacement and they are insisting that I should use the outer casing sent earlier for the 80GB HDD. It is not fitting into it. Now I am informed that the issue is closed?

I have only one question to Western Digital? When they receive the defective piece in original can't they verify the complaint and then take up for a proper replacement.

I am languigushing for the last 1 year? Hope that proper wisom will prevail on Western Digital and needul remedy may be provided to me without further loss of time.
dude even i hve this 1tb hard disk of WD..bought it from florida..last month
I used it for a week here in india...thn it wasnt detected hence forth...even im trying to call thm email thm but no responce...[protected]..i try eveytime its engage, , , ,
...even im confused wot to do...weather sould i send it to florida again wit my friend goin..or india would be ok...let me know
I also faseing this problem no one responding and We lost our 750 GB DATA ... Even i am trying to call them and email them but no responce...[protected] its engage. We should get together and should do some serious action... western digital hdd Warranty Services is fraud they are just wasting our time and money, till today no one happy or satisfied with western digital hdd Warranty Services. they are such fraud and you will not find there headquater address http://websupport.wdc.com . western digital hdd Warranty Services should banned in india. and all over the world...
Yes you all are right western digital Warranty Services is a fraud company. This stylish external hard drive features a SuperSpeed USB 3.0 interface for the fastest transfer rates available on an external hard drive. is a useless product. western digital has a very bad reputation. I will never suggest any one to buy western digital products Quad interface, RAID-enabled, about 30% less power consumption, formatted for Mac®. The My Book Studio Edition II treads lightly on the earth and carries big performance for creative professionals. "An elegant, super-fast storage solution for your Mac with automatic, continuous backup software, password protection and customizable e-label. " They are no dependable company. western digital is for only creating harrasment to there customers. Plz let me know if any one get know how to file complait against them. How to claim composation on this fraud westran digital product. they wasted my presious time and data...
Fraud company

I am very disappointed with :-----

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Desktop More results from wdc.com » External Hard Drives Overview Western Digital is a leading manufacturer of external storage drives including Desktop drives, Portable drives, and Remote Access Drives offering high ... www.wdc.com/en/PRODUCTS/index.asp?Cat= WD - Service & Support Home Western Digital · About WD|Where to Buy| Partners|Press Room|WD Community| ... Copyright ©[protected] Western Digital Corporation, All rights reserved. ... support.wdc.com/ WD Support > Warranty & RMA Services WD Support > Warranty & RMA Services ... Copyright ©[protected] Western Digital Corporation, All rights reserved.| Trademarks| Privacy| Contact W support.wdc.com/warranty/index.asp - Show more results from support.wdc.co Western Digital Hard Drives Western Digital is a data storage pioneer and a longtime leader in the hard drive ... Now Shipping - WD Caviar Green Drives with Advanced Format Technology ... www.westerndigital.com/en/index.asp?language=en - WD TV Live HD Media Player ( WDBAAN0000NBK ) You can purchase Western Digital products at the following stores or online. Be sure to check individual stores for information on availability and rebate ... www.westerndigital.com/en/products/Products.asp?DriveID=735 - Show more results from www.westerndigital.com Western Digital - Wikipedia, the free encyclopedia Western Digital Corporation (NYSE: WDC) (often abbreviated to WD) is a manufacturer of computer hard disk drives, and has a long history in the electronics ... en.wikipedia.org/wiki/Western_Digital - Shop WD - Welcome to Western Digital US Online Store
*Receive free standard shipping (UPS Ground) on purchases over $200 (excluding tax and shipping charges) at the WD Store. Offer not valid for addresses in ... store.westerndigital.com/store/wdus/en_US/home - Western Digital (Malaysia) Sdn. Bhd. Western Digital Malaysia was founded in 1973. Our initial business was custom semiconductor packaging and test. We converted to hard disk drive (HDD) ... siva-my.jobstreet.com/_profile/previewProfile.asp?advertiser_id... - Western Digital MyBook World Edition NAS server External Hard . Review by Felisa Yang - 14 May 2007 - Price range: $309.69 CNET's comprehensive Western Digital MyBook World Edition NAS server coverage includes unbiased reviews, exclusive video footage and External Hard Drive ... reviews.cnet.com/.../western-digital.../[protected]_[protected].html western digitalwestern digital drivers western digital passport western digital warranty western digital career
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In June 11 2010, We Sent the RMA 81969186 and in the same Box,
We sent the RMA 81969364 with (1) HDD S/N WXL0A99F0356.-
TRACKING UPS 1Z361X[protected].
In your Web Site appears that, RMA 81969364 Was not received.
We need to know what happened with this RMA.
Please check this out an let me know

Best Regards

JUAN BURUNAT
SAZ COMPUTER INC
1345 NW 98THCT BUILD "A" UNIT 3 doral fl 33172
[protected]@xpc.com.ec

world Digital — Faulty external hard disk

My son purchased 500 GB external hard disk on 31st July 2010 from Shimla which is under 3 years warranty. This disk is not working and same had been registerd with their call center on 20th january 2011 with RMA no. 82452050. Now there is no responce from company. when i called call center , they are telling me to go through RMA status , but nobody replying there.

ASHOK RAUT
[protected]

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