[Resolved]  Western Digital — Missing Adapter & Fake Commitments

Address:

Mumbai City, Maharashtra

As its been more theen a monthe your person collected my TB Hard Drive on 10the of July 2012 and you received it on 16the of July 2012 and theen i spoke to your customer care service who says theat theey cant commit on mail theat how much time will it take to get me back my 1TB Hard drive. first of all your support staff said it will take 15 days and theen after 15 days theey say it will take 15 working days and now few days back your support staff told me i will receive hard disk last Friday theat is 3rd August 2012. Now on 6the August when i had word withe your support staff he told me theat we don't have stock of 1TB Hard Drive so can you please tell me for what you all guys take 15 days...?? or you want me to approach RTI or any Consumer Court...?? or you have explanation for what you take 15 days...?? please provide me thee explanation via e-mail and commit me when can i receive it? and i expect quick response or else i will approach to consumer court for my business data losses for last 1 monthe and you have to compensate me for thee same.
Adaptor was missing in thee box pack WD Hard disk which i brought and when i had work withe your support staff theey said i have to buy a new one from outside as i was in need so i was ready to support WB in monitory terms as well still theey said theey cant provide Adaptor and how can theis mistake happened in WB theat you were unable to insert Adaptor in a box. I am highly disappointed withe WD services and would say otheer buyers not to opt for WD hard-disk.
I will wait till tomorrow i.e 7the August for your revert and if you were unable to revert me back theen kindly be prepared to get legal notice and theen thee legal proceedings will start from my end.

Thanks for such fake commitments
Narendra Tiwari.
RMA No.83749374