[Resolved]  Western Railway — regarding issuing wrong ticket instead of demanded

SIR ,
AS PER ABOVE MENTIONED SUBJECT I ,KAPIL INGOLE WISH TO TELL U THAT I HAD ISSUED ONE RESERVATION TICKET (PNR NO[protected] : TICKET NO[protected] FROM VIRAR RAILWAY OFFICE ON 29/09/2009 . AS PER MY REQISION IT SHOULD BE FROM CST MUMBAI TO AURANGABAD MAHARASHTRA . THE TRAIN WAS DEVGIRI EXPRESS .BUT INSTEAD OF THIS THE EMPLOYEE ISSUED THE TICKET FROM SECUNDERABAD TO AURANGABAD EXACTLY OPPOSITE.
DUE TO MY IGNORANCE I HAD NOT CHECKED IT UPTO JOURNEY DATE . ON JOURNEY DATE I WENT THROUGH IT AND GOT SHOCKED . ALL FAMILY MEMBERS WHO WERE TO TRAVELL SUFFERED DUT TO THIS IGNORANCE OF BOTH RAILWAY AND ME TOO.
I WENT TO VIRAR OFFICE AND GOT ANSER WHY DIDNOT I WENT THROUGH IT ON THE SAME DAY . THEY SHOWED ME MY FORM ON WHICH ENTRY WAS CORRECT .
NOW I WANT TO KNOW THOUGH I COULD NOT SEE IT BUT WHAT ABOUT THE DEPT . WHY ARE THEY THERE ? FOR ISSUING WRONG TICKET .
I NEED YOUR HELP.



THANK U
YOURS FAITHFULLY ticket details
date of journey 04/10/2009
KAPIL INGOLE date of issuing 29/09/2009