Western Railway — Sub- Commuters coming from Vasai block compartment gate not allowing bhayander peoples to board the train in morning secession.

 
33 Reviews
 devendra0987
Dear Sir,

I am doing this complaint again and again, but I am not getting any response from western railway or any other authority. Is their point in making online complaint ? If you are not replying the customer complaint then kindly close the web site. Please close the web site.

Commuters coming from Vasai block the train compartment gate and does not allowing bhayander people to get inside the train. When the train started we observe that there is huge space inside the compartment. We can see from wrong/ opposite side gate, it’s totally empty, few people easily get inside from that side.

Why western railway is not taking any strict action against these commuters travelling with groups. I would request that western railway police force should be available on platform and take strict action against these peoples. I would suggest that western railway should not display the time of the trains, just only indicate the final designation and fast/slow etc.
One more suggestion is that Vasai to Andheri II class monthly pass cost Rs. 125. And Bhayander to Goregaon II monthly pass is also Rs. 125. I observed pass issuing staff authorities refuse to give such details, because of laziness or huge queue for taking tickets. Western railway should display such information on the board or on website or give ticket/ pass full distance coverage for the given amount.

In short, I would like to say that everyone should do their duty. Railway police should do their job rather than sitting ideal in the office or on the platform. Higher Authorities should manage their sub-ordinates work properly and escalates people complaints like this.

Today I meet RPF office in the bhayander office to lodge a complaint for this, as per their reply complaint would be lodge in vasai railway police station only for the Miraroad to Vasai area. Tell me who had time to go vasai rly police station office a lodge a complaint for this.

Regards
Devendra Patil

Complaint Status


[Oct 03, 2014] Indian Railways customer support has been notified about the posted complaint.
Complaint comments  32 Comments     Updated: Share0Tweet0Share0

Comments

Railway policemen — Bandra Railway policemen are not doing their duty

Hi All,

This is not new to everyone who passing from Brandra to CST from HARBOUR LINE.. There are lot of Chain and Mobile Snatcher are watching behind the lamppost..This is again security matter for passenger's
but our efficient railway policemen will never listen to matter..I don't know why? RUMOR SAY'S THAT THEY ALSO GOT SOME SHARES FROM THEM.. Already we have lot of daily problem's with other
PLEASE look up into this matter i don't know Wat will goes wrong some day to anyone of us.

Western Railway — Footbridge in Bandra Station

This is to bring to your notice that the staircase on platform 3-4 leading to Footbridge in Bandra station gets extremenly crowded during peak hours in the event of trains arriving simultaneously on both these platforms or even otherwise.It takes around 10 minutes to get on the footbridge after alighting from the train.
It also causes a lot of discomfort with people pushing you from all sides. There is so much of crowd that it might even lead to a stampede someday. It is a nightmare for people working in Bandra East as this is the only bridge that connects to the Skywalk.

Would request you to kindly look into this matter

Regards

Western Railway — non recceipt of the ATM Card

Due to defect in my ATM card the same was deposited to sbi RAJKOT branch (Code 0463) but the same has not been received by me even after a lapse of more than one month my saving bank account no is 010495811908 kindly expedite and advised the course of action.


L.R.Meena
Sr.Divisional Finance Manager,
western Railway,
kothi compound
RAJKOT 1

contact no 9724094100
0281-2476451

Western railway, Bhayander station — Vasai people jam the train compartment gate and not allowing bhayander peoples to board the train.

Dear Sir,
I am doing second time online complaint.
Vasai people jam the train compartment gate and does not allowing bhayander people to get inside the train. When the train started we observe that there is huge space inside the compartment. We can see from wrong/ opposite side gate, it’s totally empty, few people easily get inside from that side.

Why western railway is not taking any strict action against these commuters travelling with groups. I would request that western railway police force should be available on platform and take strict action against these peoples. I would suggest that western railway should not display the time of the trains, just only indicate the final designation and fast/slow etc.
One more suggestion is that Vasai to Andheri II class monthly pass cost Rs. 125. And Bhayander to Goregaon II monthly pass is also Rs. 125. I observed pass issuing staff authorities refuse to give such details, because of laziness or huge queue for taking tickets. Western railway should display such information on the board or on website or give ticket/ pass full distance coverage for the given amount.

In short, I would like to say that everyone should do their duty. Railway police should do their job rather than sitting ideal in the office or on the platform. Higher Authorities should manage their sub-ordinates work properly and escalates people complaints like this.

Today I meet RPF office in the bhayander office to lodge a complaint for this, as per their reply complaint would be lodge in vasai railway police station only for the Miraroad to Vasai area. Tell me who had time to go vasai rly police station office a lodge a complaint for this.

Regards
Devendra Patil

Western Railway — Whats the use of this side if our complaint is not resolved or enen read by the concern authority.

Dear Sir,

Whats the use of this side if our complaint is not resolved or enen read by the concern authority. I made complaint on this portal 3 times. I had not received any acknowledgment of my complaint or any action. Then whats the use of making online complaint.
Can anyone explain this.
devendra0987@rediffmail.com

Sub- Vasai people jam the train compartment gate and not allowing bhayander peoples to board the train.

Dear Sir,
I am doing second time online complaint.
Vasai people jam the train compartment gate and does not allowing bhayander people to get inside the train. When the train started we observe that there is huge space inside the compartment. We can see from wrong/ opposite side gate, it’s totally empty, few people easily get inside from that side.

Why western railway is not taking any strict action against these commuters travelling with groups. I would request that western railway police force should be available on platform and take strict action against these peoples. I would suggest that western railway should not display the time of the trains, just only indicate the final designation and fast/slow etc.
One more suggestion is that Vasai to Andheri II class monthly pass cost Rs. 125. And Bhayander to Goregaon II monthly pass is also Rs. 125. I observed pass issuing staff authorities refuse to give such details, because of laziness or huge queue for taking tickets. Western railway should display such information on the board or on website or give ticket/ pass full distance coverage for the given amount.

In short, I would like to say that everyone should do their duty. Railway police should do their job rather than sitting ideal in the office or on the platform. Higher Authorities should manage their sub-ordinates work properly and escalates people complaints like this.

Today I meet RPF office in the bhayander office to lodge a complaint for this, as per their reply complaint would be lodge in vasai railway police station only for the Miraroad to Vasai area. Tell me who had time to go vasai rly police station office a lodge a complaint for this.

Regards
Devendra Patil

Western Railway — Commuters coming from Vasai block compartment gate not allowing bhayander peoples to board the train in morning secession.

Dear Sir,

I am doing this complaint again and again, but I am not getting any response from western railway or any other authority. Is their point in making online complaint ? If you are not replying the customer complaint then kindly close the web site. Please close the web site.

Commuters coming from Vasai block the train compartment gate and does not allowing bhayander people to get inside the train. When the train started we observe that there is huge space inside the compartment. We can see from wrong/ opposite side gate, it’s totally empty, few people easily get inside from that side.

Why western railway is not taking any strict action against these commuters travelling with groups. I would request that western railway police force should be available on platform and take strict action against these peoples. I would suggest that western railway should not display the time of the trains, just only indicate the final designation and fast/slow etc.
One more suggestion is that Vasai to Andheri II class monthly pass cost Rs. 125. And Bhayander to Goregaon II monthly pass is also Rs. 125. I observed pass issuing staff authorities refuse to give such details, because of laziness or huge queue for taking tickets. Western railway should display such information on the board or on website or give ticket/ pass full distance coverage for the given amount.

In short, I would like to say that everyone should do their duty. Railway police should do their job rather than sitting ideal in the office or on the platform. Higher Authorities should manage their sub-ordinates work properly and escalates people complaints like this.

Today I meet RPF office in the bhayander office to lodge a complaint for this, as per their reply complaint would be lodge in vasai railway police station only for the Miraroad to Vasai area. Tell me who had time to go vasai rly police station office a lodge a complaint for this.

Regards
Devendra Patil
am doing this complaint again and again, but I am not getting any response from western railway or any other authority.

My suggestion regardig stopage of 2961 and 2962 Avantika Exp in Vapi.

There is no train which is connect indore to Vapi directly.Vapi is big industrial city and also daman and silvasa near from vapi.

There are no of passengers are staying in daman, silvassa, vapi who go to indore. These three are industrial cities. Request you to stop above mentioned train at vapi station. Right now we are facing so many problems. First we have to go Valsad by bus or train then only possible to catch the train. Please look into the matter.


Regards

Manish Acharya
On 08/11/09, I travelled from Mumbai central to Indore by 3rd a/c coach no.B-2 vide berth No.40 and I am sorry to report that on and from 11.00pm the a/c compartment converted into ordinary sleeper one as coach attendant put the a/c off and slept at his place as a result my reservation by a/c coach remained unmeaning full and in other words I may say it is a kind of cheating with passenger. Complaint book must be with a/c coach available with attendant so that he may not play such type of mischief. Please note that I am a sr citizen.

Thanking you,

N.K.Avasthi, EH-76, Scheme No.54, Indore-10
Desagree because i am not received any feed back from your end
Please refer to my complaint dated 10th instant about putting of A/c in 3rd A/c Compartment No.B-3 Aantika Express {2961} from Mumbai to Indore and note that still I have not heard into the matter. At least inform how much time it will take to acknowlege the receipt of complaint.

Thanking you,

Yours faithfully


{NK Awathi}
I daily travelled from Borivali to Churchgate. . Always trains are dirty so much dust on rack & even in all comportment.We feel to take broom & clean the comportment. New trains are in hight from the platform for getting in & out is very diffcult. So kindly keepthe train clean . Please increase hight of platform all over.
the complain is that on the ways of coming from borivali to virar station From 06:30p. m. 09:45 p. m. except special train going from Borivali to virar ...rest of trains crossing from borivali station... all the 1st class compatment all full as like it is 2nd class only...what we have to do for catching 1st class coach by pessanges...

western railway bridge — FOOTBRIDGE

FOOTBRIDGE ON ANDHERI PLATFORM NO 6 TO PLATFORM NO 7 TO BE BUILT BECAUSE IT IS VERY DIFFICULT FOR THE PASSENGERS TO GO FROM ONE PLATFORM TO OTHER AND EVERYDAY EVENING THEIR IS A STAMPEDE ON PLATFORM NO 7 AT 6.15P.M.

Western Railway — Late Local Trains

From last 2-3 months, western railway local trains are running late by 10 to 30 minutes daily. The reason behind is unknown. For train leaving borivali station requires 15 minutes to reach kandivali station. The trains also halt or runs very slow in between stations. From Borivali to Andheri, earlier it took hardly 20 minutes, but now it takes 30 minutes.

rail bridge — only one rail bridge in vasai stan

sir on a station like vasai there is only one overhead bridge there are 7 platforms

how passangers cope up or use this single bridge for changing platforms . u have taken people for granted and treating them as animals

toilets are stinking

sir ,what is the station master doing.

pl give his name and tel. no

Western Railway — Incorrect Behaviour

On 17th June I Left the office late and while on Train I Slept and got down at Virar instead of Vasai.I left my bag inside the train and the train went away.I Went to TC named B P Singh(Virar). He was so rude and I told him that can he tell me where the train goes because there were many important document in my bag and he just was giving me one answer that it is not his fault that I left my bag. I was so frustrated then I went to the police station and gave them my phone no. and the bags lookalike. The TC was so rude and that's the reason why we Indians are behind. He was not trying to co-operate as well and these kind of persons are those who spoils others image as well those who are govt. Servant. I Request you to please take strict action against that person because we are human beings and we tend to do mistakes and B P Singh knows only one thing that if it is not his fault he will not help people. But instead he is paid for that and we are the ones who give him salaries.

Eshaan Durrani
9503189645

Western Railway — Shifting of Tain one platform to another

i am having problem with sudden changes done in Pick and Drop time..suddenly 9 coach train is came on paltform instid of 12 coach...how much problem people have to face......have this people think about ...
some time new tail is on paltform , indicator is showing Borivali....after settledown in train same is changed in to the VIRAR just because it is New tain and Brovali is coming on platform no 1 ......

why this all things happen....................
i request railway people to please not to play with the citizen of this city
Yes, I am agree too. why this is happening?

Western Railway — Ticket Booking window at Goregaon(E)

All the 4 Ticket booking windows at goregaon(E) should be open by 6.45a.m.However all the four are seldom open by this time.This leads to long queues in the morning.
Approppriate authorities should take note of this and do the needful.

Western Railway — service not pelvis in time

Today29 august I am going to Jaipur to sagar in ac coach seat no. B1-9 after that bedsheet,cushion, are not allot and attemeant says that I have given the beds after sawai madhopur . It means I have doing mistake to travel in Indian railway

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    Western Railway - Sub- Commuters coming from Vasai block compartment gate not allowing bhayander peoples to board the train in morning secession.