[Resolved]  Western Railway — Western Railway 3 monthly season pass

on 14/12/09, at Mahalakshmi station i renewed a three mthly western railway season pass from Churchgate to Elphinston Road. i gave the man at the counter Rs.195/- which was the fare. now he repeated in proper english same stations ie church to elp rd, i said yes, and he gave me the ticket and i was getting late plus after a long time my chance had come to come to the window, i just dumped it in my purse and travelled not realising that this man had issued me a pass for mahalakshmi to bandra (same fare but other side). if i am staying at grant road why would i want a three mth pass for goingin the opp direction, this i only realised the next day when i was signing the pass. and instantly i went to the counter in the evneing and that staff was on leave and the other man asked me to meet his boss. he said its completely yr fault, i told him that yr officer knows english, he has the computer in front of him so i assume he knows typing and above all he can read fr my old pass adn he verified orally with me, yet he typed wrong. now are u going to blame me or him. How can u put the full onus on me fr not checking. I[censored] go in any pvt organisation/bk, will the bank blame it on you or will they say sorry and rectify the error. he said the exec will ahve to pay fr his salary, then i said so be it ITS A COMPLETE ERROR ON HIS PART OF BEING CARELESS and bec he reiterated what was mentioned correctly i trusted him and did not verify the ticket. but they are not giving me the money back and i will ahve to buy another ticket they say of Rs.195/-. THEY SHOULD BE HELD ACCOUNTABLE FR THEIR WRONG DOINGS. pls help me in this regard.