[Resolved]  Western Railway — BROKERS/CHEATERS OPENLY SELLING RAILWAY TICKETS INSIDE RESERVATION CENTERS

Address:Surat, Gujarat

Dear Sir,
Through this portal, I wish to bring to your notice that brokers are openly luring passengers for selling confirmed railway tickets at a premium (e.g. a Shatabdi Express confirmed ticket to Mumbai was offered to me @ Rs.950) inside the resevation building at Surat Railway Station by these crooks.

For you to enable to conduct a mystery shoping please find a detail of one of the person of the group who crowd there inside the building near the counters without any restriction & pitch a confirm booked ticket to every passenger who walks-in.

The one of the person name is Deepakbhai his mobile number is: [protected]

I request you to kindly eleminte this nuisance reservation building or to be precise should be barred from entrying the station premise.

An immediate & absolute elimination of this menace is urgently sought so that innocent passengers are saved from falling in the pray ot these crooks who are running a parallel reservation counters right under the eye of reservation authorities & one can not believe that authorities are not aware about these crroks in there premise.

Dheeraj
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Sir, i tell you something, yesterday i went to go Athwa Lines railway reservation counter for tatkal tickets from Surat to Indore by Avantika Express dt 16.02.12, there i saw at 4:00 am 20-22 boys sleeping outside railway reservation office (the boys were all agent) at 6:00 am brokers can be any everyone would arise, after that at 7:30 railway reservation officer comes, RPF constable come & shake with brokers after that brokers & railway person go way back in railway reservation office, 7:45 reservation office open & only broker are the people in by RPF constable, & we are go inside at 8:00 am, after that brokers boys in first line & taking tatkal tickets without identity proof, & railway officer take 2-3 forms of broker boys, and all the watching policeman. Railway office 8:30 given tatkal tickets to brokers only after that I take tickets 2 confirm & 1 waiting. I want to say please see here & please do necessary action. Imran[protected]

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