[Resolved]  Whaaky.com — complaint

Address:East Singhbhum, Jharkhand

Dear sir,
this is to inform you that my order no is s8045527 i receiv two pair shoe but both shoe without less but i receiv one pair without less and one pair less pls change my order



Shyama Prasad Das
[protected]
Add-12N, road no -5
C.H Area,bistupur,JSR.
+2 photos
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Sep 28, 2016
Complaint marked as Resolved 
Verified Support
Sep 25, 2013
Whaaky.com / Way2Online Retail Customer Care's response
Dear Shyam,

We apologize for the inconvenience caused to you. Kindly send the defective product to the below address, once we receive the defective product from you, within 72hrs the replacement product will be sent across to you.

We would assist you till the time you are a Whaaky customer.
Kindly don’t hesitate to contact us.

Way2online Retail Private Limited
Syed Sajid,
No 1-8-319/2,
Patigadda Road,
Begumpet,
Hyderabad – 500016.
Replacement

Thanks & Regards
Whaaky Team.
Verified Support
Sep 30, 2013
Whaaky.com / Way2Online Retail Customer Care's response
Hi Bhargav,

We are very sorry for the inconvenience caused to you. Due to over whelming response of the product we are dispatching it on daily basis. Kindly bare with us couple days.

Thanks & Regards
Whaaky Team
Verified Support
Oct 28, 2013
Whaaky.com / Way2Online Retail Customer Care's response
Hi Brajeet,

Welcome to the world of Whaaky!!!

We apologize for the inconvenience caused to you. Kindly send us the snapshots of the damaged product so that we can log a complaint.

We would assist you till the time you are a Whaaky customer.
Kindly don’t hesitate to contact us.

Thanks & Regards
Whaaky Team.
Verified Support
Oct 28, 2013
Whaaky.com / Way2Online Retail Customer Care's response
Dear Shiva,

Welcome to the world of Whaaky!!!

The Order Number: S8089319 has been dispatched 25/10/2013 through IOT courier & the consignment number is: *[protected]*

You can also track your order using this link: http://www.indiaontime.com/ .

We would assist you till the time you are a Whaaky customer.
Kindly don’t hesitate to contact us.

Thanks & Regards
Your friends from Whaaky
Nov 11, 2013
Raghotham Sudhir Rao's response
Dear whaaky people, you guys are replying for the complaints except mine. What is your problem? Better you cancel the product.
Verified Support
Nov 11, 2013
Whaaky.com / Way2Online Retail Customer Care's response
Hi Raghu,

Welcome to the world of Whaaky!!!

We would be definitely happy to assist you. The order number S80109454 is confirmed on 4th Nov and the product will be dispatched in 5-7 business days. (Saturday & Sunday are not working days)

We would assist you till the time you are a Whaaky customer.
Kindly don’t hesitate to contact us.

Thanks & Regards
Whaaky Team
Verified Support
Nov 21, 2013
Whaaky.com / Way2Online Retail Customer Care's response
Hi Ravi,

Welcome to the world of Whaaky!!!

We would be definitely happy to assist you. The order number S80107968 has been delivered on 11th Nov 2013 through Indiaontime courier with the consignment number [protected].

Thanks & Regards
Whaaky Team
Verified Support
Mar 18, 2014
Whaaky.com / Way2Online Retail Customer Care's response
Dear Customer,

We @ Whaaky value each and every relationship and are committed to providing ‎an excellent experience. We apologize i[censored] have faced a problem, but we assure you that we will solve the same at the earliest. It will be great if you could provide your order number and write to us [protected]@whaaky.com regarding the same.

Thanks & Regards
Your friends from Whaaky
Verified Support
Jul 09, 2014
Whaaky.com / Way2Online Retail Customer Care's response
Dear Customer,

Greetings from Whaaky!!
We @ Whaaky value each and every relationship and are committed to providing ‎an excellent experience. We are glad to confirm that your issue has been resolved to your satisfaction. If you are still facing any problem kindly mail us to [protected]@whaaky.com. Kindly do not hesitate to contact us. We are always at your disposal. Kindly continue to shop @ Whaaky and enjoy shopping great combos at real value for money.

Regards,
Your friends from Whaaky
Complaint comments 

Comments

Dear Shyam,

We apologize for the inconvenience caused to you. Kindly send the defective product to the below address, once we receive the defective product from you, within 72hrs the replacement product will be sent across to you.

We would assist you till the time you are a Whaaky customer.
Kindly don’t hesitate to contact us.

Way2online Retail Private Limited
Syed Sajid,
No 1-8-319/2,
Patigadda Road,
Begumpet,
Hyderabad – 500016.
Replacement

Thanks & Regards
Whaaky Team.
This is FRAUD website,

DO NOT PURCHASE IT.

They are either sending fake products or delay or not responding.

As per our experiencing this website sending some items and after gaining customers they are planning Big fraud. Immediately inform this to police department.
sir,

i have orders for 7 items vide order no S 8030613 and i have received only one item against 7.
i have made several complaint and spoke to concern person and he has been insisting that the
consignment of all the 7 items were delivered. I had asked the concerned person to send me
copy of the POD to enable me to file a police complaint. i am yet to receive the POD copy.

Either you deliver the goods or refund the money.


L SRINIVASAN
[protected]
sir,
This is bhargav, i have ordered multipurpose jacket with flip-flops on sep-19th and i paid amount through netbanking at the time of purchasing, you mentioned in your site product will delivered with in 5-7 days, today is the 9th day till now i didnt get any response from your side. my order no-S8071481.


please respond to this immediately.
Do not listen to them, they are trying to CHEAT you DOING Day robbery.
Once they attract many customers they do big cheating and left.
You can find huge number of complaints within few days as this is new website. Directly lodge a case with court / cyber crime and ask for compensation. I have few friends who got cheating with this fraud fellows. One of my friend received complete Useless and fake cookers, other one receive defective shoe.
And another one receive WOODLAND copy model shoe. All worst quality. They are showing different pictures and sending fake one.
DEAR FELLOW Citizens - Take legal action against the Whaaky.com
www.whaaky.com is FRAUD website.

Directly lodge a case and ask for compensation. As per the Fraudulent cases, even if the cost of item is Rs.1000 you can still sue the company and ask for as higher amount as Rs.40, 000 for causing fraud

Take strict action. If you are from Hyderabad or nearest location, you can directly contact them, I have few people contacted and saying no physical person is available at their location and as per the law they are entitle for fraud case.

They are cheating hundreds of customers, even though site is launched recently.

Catch the fellows
My order s8077110 is all item damage. So pls return my item early
i ordered one product on 10 october 2013. but that is not dispatching still now.. my order id is S8089319. you should responsible for it.. whaaky is cheating web site... you are crossing more than 12 days but you told that we will give 5-7 business day's.. what are you thinking about your self.


If you are dispatching my order within 2 days i will act on you

my ordered no S8069296 ordered on[protected]not yet delivered first it dispatched through first flight it is not operating .other time by fedex not in my town please fix the problem
Whaaky.com This is FRAUD website

DO NOT PURCHASE IT.

They are either sending fake products or delay or not responding.

As per our experiencing this website sending some items and after gaining customers they are planning Big fraud. Immediately inform this to police department.
I would suggest NO one should choose this website (whaaky.com) to purchase any product, since i am fed up with with placing an order (order # S8089324) on 10/10/13 and still i have no responce from this team despite lots of emails and they even dont pick our calls.
my order id is S80107968 i have given order of headphone and pen drive but didnt get any thing even when i try to ask them about my products on their like page, they have blocked me.
please do not buy anything from this site they will show you the products in cheaper rate but will not deliver you after payment .
www.whaaky.com

Whaaky.com — Not yet received the product.

I had ordered for headphones with the order number: S80109454...I have been mailing since i had ordered. But i haven't any reply from them. They had asked for my mobile number and i gave them. I want to know why the hell are they so busy to reply for an e-mail from their consumer.
Hope i would get it. And it's already 5 days. Make sure you send it ASAP.
Order no:s80114998
Mo no:[protected]
Men&women watch special oder for you your compani so mani days ordered.
Y not late for the purchase send by me.place send the man&women watch

Whaaky.com — Not refund money

I ordered shoes combo in whaaky.com order No. S80225740, I cancelled the order same day by phone call and after i sent mail also. But those are not cancelled and not refund the money. When i call again those will not talk proper manner and cut the phone call immediately.

I purchased one order id S80211611.
But I am not satisfying with these goods why because these are not comfortable to me.
I want to cancel these Order. please help me how to cancel these Order.

Thanks & Regards

K.Venkatesh
sir,
This is Pavit i have ordered Buy Woodland Shoes & Get Black Hammer Watch FREE and i paid amount through creditcard at the time of purchasing, you mentioned in your site product will delivered with in 5-7 days,
today is the 11th day till now i didnt get any response from your side.
my order no-S80213995
& S80214025


please respond to this immediately.

Don't belive them they are cheatigng customers.
They are not responding to customer mails.
If you order they will send duplicate(cheapest) goods.
Don't trust this site.
I ordered Reebok shoes and Track Suit on 13th March 2014. My order Id is S80246795. Since then the order status is showing Preparing to ship. I tried to contact Whaaky team through several mails and customer care contact number. But all in vein. It proves that Whaaky is least bothered about their customers. My suggestions to all, please don't order anything on Whaaky. You will keep waiting for that thing just like a fool.
sir i have purchased the mobile from u but from day one after purchasing the product it is not working i mailed more then 15 to 20 times i[censored] want u can check worst worst experience so pls kindly look into the issue and do the needful

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