[Resolved]  Whirlpool — POOR PERFORMANCE OF REFRIGERATOR AND SERVICE TEAM AT REWARI

Address:

Rewari, Haryana

Dear Team

I am constrained to write you for poor services displayed by Whirl pool service team at Rewari (Haryana).

I have purchased WHIRLPOOL 32 CLASSIC MODEL 310 Lt, Whirlpool make refrigerator last month. Having a good believe in system I didn’t bother to check the machine at shop and paid for delivery at home. I got service Demo team for demo but found confused to deliver required info to user. It was learnt that the ice break mechanism was not working as spring responsible for function was not available. After 50 calls to dealer, I got the spring but it is still not working. The refrigerator is creating massive vaccum causing deplorable performance to user. It needs more strength to open the refrigerator after single use.

After complaining this to service team, response was pathetic, un- acceptable rather resolving issue. Pls depute your technical expert team at site for kind needful. Service Team should be well expert for resolving issue. Pls guide team to come at weekends or evening post 6 pm so as to get ready for the non sense of behavior and attitude of service team. Team should give call for availability of concern before come home.

Dealer at Rewari : Bharat Refrigeration at Railway Road.