[Resolved]  Whirlpool 350 Ice Magic Elite Ff Fridge — NON COMPLIANCE OF SERVICE UNDER AMC.

Dear Sir/Madam,

We own a double door WHIRLPOOL 350 Icemagic Elite FF FRIDGE, chassis number B882265F/42R01. which is covered under AMC Sec J-SYM NF27-ELITE-72M Plan code no 1019607, starting on 24/12/2004 ending on 11/07/2010.

Our refrigertor stopped working on 10th July 2009 after several complaints (KL[protected]) it was attended only on 11/07/2009.We were told that the fridge cannot be repaired at home and has to be repaire at the companies designated workshop only.

Again after several complaints (KL[protected] it was taken from our home to the workshop on 18/07/2009. Unfortunetly the refrigerator has not been repaired and delivered till today.Due to the delay of the repair and delivery of the fridge our family has started facing health problems.Under such circumstances we are compelled to seek Redressal at the Designated CONSUMER FORUM.
So we request you to direct the WHIRLPOOL Company to either repair and deliver our refrigerator at the earliest or replace the refrigerator in case it cannot be repaired.

Thanking You


Subhash Agarwal
A207, 88 College Road
Shalimar, Howrah: 711103
West Bengal
[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Whirlpool India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    69%
    Complaints
    3568
    Pending
    0
    Resolved
    2438
    Whirlpool India Address
    H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
    View all Whirlpool India contact information