[Resolved]  Whirlpool Ac — Bogus Free Reebok Shoe offer with Whirlpool AC

Address:Gurgaon, Haryana

I had the most horrifying purchase experience on buying Whirlpool Mastermind 1.5 Tonne AC from Dawar Enterprises, Galleria Market, DLF Phase IV, Gurgaon. I was told that on buying Whirlpool AC, I would get a Reebok shoes voucher for Rs 3500, which can be redeemed at some specifc Reebok stores in Gurgaon. The Voucher mentioned 3 stores in Gurgaon, where these shoes can be availed (MGF Metropolitan Mall, Ambience Mall, Signature Towers). On reaching the Reebok store at MGF Metropolitan Mall Reebok Store, I was told that the Whirlpool offer shoes are not available on their store. On showing them the voucher, where there store name was mentioned, they finally admitted that yes you get these shoes maybe in next 15-20 days whenever stock is replinished. On asking them I would like to complaint against thsi behaviour, they shunned me and told me that they cannot help and I should contact Whirlpool.

On contacting the dealer from whom the AC was purchased (Customer care no od Dawar[protected] and[protected], I was told they cannot do anything and I should contact Whirlpool.
This is a classic case of fogetting the customer after the sale is over. This is pure BOGUS FREE REEBOK SHOES OFFER FROM WHIRLPOOL.
Regards
Sameer Yogi
[protected]@hotmail.com
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Aug 13, 2020
Complaint marked as Resolved 
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Whirlpool AC — Brand new AC not working even after replacement twice

I bought a whirlpool AC from M/s sahil traders Krishna nagar Delhi (model number WAWR18G10 and serial number[protected] on date 05/09/2008) the said air conditioner has been replaced twice by the company but still the model which has come to me is not in working conditions, the above mentioned transaction has caused me a loss of business and resulted in five non productive days of working for me, after repeated calls to the vendor (m/s sahil traders) and the company helpline numbers no response has been given to me, all i have is a complaint number mentioned in the subject, as a result of this transaction i do not want to risk my business and take a whirlpool product anymore, as i would not have the time resources to pursue this kind of a complaint again, hence i would now not like to replace the AC but want my amount refunded and get a piece installed from a reputated company which serves the customers better and also makes products which do not collapse even without working .

Whirlpool Ac — Not Service

I purchase a AC (Split 1 ton) from Shri Ram Trading Co., Kosi Kalan Distt. Mathura (U.P) 1 year before aur apni service ko do sal ke liye extend kara liya. mera ac[protected] ko kharab ho gaya, kafi kahne par bhi koi sunwai nahi ho rahi hai. Shri Ram Trading Co. ke Mr. Bhola ne mujhe 3 No. diye[protected], [protected], [protected], Sabhi No. band milte hain. koi sunwai nahi hai.
Mr. Bhola Jo ki Kosi Kalan Town mein Whirlpool ke dealer hain, Public ko bewkoof banate hain.

Wo commission ke chakkar mein jhoot bolkar warranty extend kara deta hai aur paise kha jata hai.

Saare no. Bekar hain.

Whirlpool Customer Care bahut kharab hai

Jai Shri Krishna !!!

Whirlpool Master mind — not received free gift

Sir
I have purchased a whirlpool master mind DLX STL TITANIUM 3S/4S on 27/03/10
videcash bill no CS/TNR/14570 for Rs.14,266.67. while purchasing it they said a free gift of couple reebok watch then came to cash counter after payment they said stock is not there.

After this I had been to your shop on03/04/10 and enquired one staff said it is availabe and anohter staff said he has verified there is no stock.

Please be specific whether we will receive the free gift or not because it gives so much of frustration to me, then please hereafter be clear to your customer whether you have stock on free gifts. Please reply. My mobile no.[protected].

Thanks and Regards

S.Srinivasan

Whirlpool AC — Bogus FREE Reebok offer on Whirlpool Mastermind 1.5T Royale III AC

I had the most horrifying purchase experience on buying Whirlpool Mastermind 1.5 Tonne AC from Dawar Enterprises, Galleria Market, DLF Phase IV, Gurgaon. I was told that on buying Whirlpool AC, I would get a Reebok shoes voucher for Rs 3500, which can be redeemed at some specifc Reebok stores in Gurgaon. The Voucher mentioned 3 stores in Gurgaon, where these shoes can be availed (MGF Metropolitan Mall, Ambience Mall, Signature Towers). On reaching the Reebok store at MGF Metropolitan Mall Reebok Store, I was told that the Whirlpool offer shoes are not available on their store. On showing them the voucher, where there store name was mentioned, they finally admitted that yes you get these shoes maybe in next 15-20 days whenever stock is replinished. On asking them I would like to complaint against thsi behaviour, they shunned me and told me that they cannot help and I should contact Whirlpool.

On contacting the dealer from whom the AC was purchased (Customer care no od Dawar[protected] and[protected], I was told they cannot do anything and I should contact Whirlpool.
This is a classic case of fogetting the customer after the sale is over. This is pure BOGUS FREE REEBOK SHOES OFFER FROM WHIRLPOOL.

Whirlpool AC — Bogus Free Reebok shoes offer with Whirlpool AC

Dear Customer Care,

I had the most horrifying purchase experience on buying Whirlpool Mastermind 1.5 Tonne AC from Dawar Enterprises, Galleria Market, DLF Phase IV, Gurgaon. I was told that on buying Whirlpool AC, I would get a Reebok shoes voucher for Rs 3500, which can be redeemed at some specific Reebok stores in Gurgaon. The Voucher mentioned 3 stores in Gurgaon, where these shoes can be availed (MGF Metropolitan Mall, Ambience Mall, Signature Towers). On reaching the Reebok store at MGF Metropolitan Mall Reebok Store, I was told that the Whirlpool offer shoes are not available on their store. On showing them the voucher, where there store name was mentioned, they finally admitted that yes you get these shoes maybe in next 15-20 days whenever stock is replenished. On asking them I would like to complaint against thsi behaviour, they shunned me and told me that they cannot help and I should contact Whirlpool.

On contacting the dealer from whom the AC was purchased (Customer care no of Dawar[protected] and[protected], I was told they cannot do anything and I should contact Whirlpool.

This is a classic case of forgetting the customer after the sale is over. This is pure BOGUS FREE REEBOK SHOES OFFER FROM WHIRLPOOL. Would want now shoes to delivered to my house as you cannot expect customers to travel again for 15 KMs to find out the non-availability of shoes.

I am surprised on the Marketing team of Whirlpool as they have not even planned for stock availability of Reebok shoes in the market before rolling out the offer. More surprising is that the Reebok stores also not briefed properly on the offer. What a waste of Marketing spend...

Regards
Sameer Yogi
[protected]@hotmail.com
I completly agree with your comments. just would like to add that, this situation is not only for Gurgaon showrooms, but for Noida/Ghaziabad/Meerut showrooms also. Everybody does the same thing.
How stupid this company is.
Same case with me...iam from TRIVANDRUM...the dealer even charged rs 350 extra fot the gift coupon and when i went to the show room for the shoes they said its out of stock ts been one month since...
and even i cant reach the customer care from the whirlpool URL...this is the response iam getting
Transaction failed. The server response was: 5.7.1 : Relay access denied...
yes same here I bought aviator 1 ton, they told me that I will get the shoe coupon in a week but it has been more than three weeks still the dealer is saying he doesn't receive the coupon from whirlpool so I have to wait for another week.
This is true at Bangalore as well. Bought the Whirlpool equipment from Total Mall, Airport Road on April 17, 2010. I was told that the Reebok shoes voucher is not in stock and promised to call me when they get it. I followed up on Phone and visited the store every week and after making a lot of noise, got the voucher on Jun 14, 2010. But, now, I am being promised the list of Reebok showrooms in Bangalore since then and I am yet to get one!
i also puchase the 1 tin AC and get a coupan with the payment of 350 extra and still i dnt get shoes from any of the showroom
Exacly same here... whirlpool is really a cheating company. in a city like delhi too, after i got the voucher, i have travelled from delhi to ghaziabad n noida but all i get iz a smile n the same reply "sir, they are still not in stock"

some of the dealers have sold the coupans and hence you cannot get the coupans easily. and even if you get...a battle after battle starts. Whirlpool people must understand that the shoes they are giving are not actually free...it is added in the company margin.

Whirlpool Ac — Neglectance in providing service

Rajesh Takyar
A-263, 1st Floor, Vikas Puri, New Delhi-110018

Its been an month that I made a complaint for my Whirpool AC. Their executive visited once and informed that the PCB is not working therefore we need to replace that with the new one. And after that nobody visited us for fixing the problem despite of taking repeated follow ups.

It is extremely frustrating to make complaints and take follow up from them all day. All they know is making false commitments and delaying their responsibilities.

The complaint number is DL[protected] and we made the complaint on April 18, 2011.

Magicool AC

Problem faced during installation of AC, the technicians are not helpful and trying to fool us by charging unnecessary money for installation which is otherwise free, they leave the installation in between and now even after spending money on my product i am able to use it.

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