[Resolved]  Whirlpool — Maintenance Service

I bought a new model Whirlpool Washing machine on Aug 2007 from Anchal, Kollam Dist, Kerala, by paying around 20000 IRS. Which covers the gurantee period of 1 year.
After paying the full amount I waited for 2 weeks to get it installed. The reason they said is that, "as it is a new model, the technichian from kollam have to do it"(he is the only person who have to do all the service and maintenance in kollam dist.). I got it installed after making calls to them for more than 50 times.
After 3 months it started malfunctioning, the detergent powder will be there even after completing the wash.
As I was working in Kuwait I made many calls to them, send letters to the customer care in Eranakulam and New Delhi. Still now I was not replied or I got my washing machine properly repaired.
Now the gurantee period completed and may be they are willing to come.

I request my friends not to buy any branded home appliances as Whirlpool, who does not give the proper service in the gurantee period.
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Aug 14, 2020
Complaint marked as Resolved 
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