[Resolved]  Whirlpool — washing machine not working

Address:Delhi

Customer ID: GB/C/1207/36350
Customer Name: Mr HARI VASHIST
Address: B 183,,
Phone Numbers: [protected],

You have been registered with us for the following products:
Product Description: WASHER - Whitemagic H-65


Gone to workshop not return from last 20 Days.

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Aug 13, 2020
Complaint marked as Resolved 
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purchase a whirlpool washing machine from Nayyar Electronics, Pitampura, Delhi. on 6th jan'09. but after purchising of a month it works very bad. the service of this company is very bad. 7-8 times excutives visit to my home to repair this machine. but it is still not working.
DEAR SIR
my self maimuna saify .our machine has stop working from last 1 weak.as we have complaint to your service office in nagpur .they has send engineer as your engineer has solve that problem but next day again problem started and when we had call to your engineer he is saying that he is comming by tommorow from last 1 weak he is not responding.we want you to replace the machine as we are regularly facing problem in machine.now company service engineer is saying that motor of machine is not working and they have to replaced the motor,they had already change mother board,and some other parts and now they want to replaced motor. if we will not get any response from your side then we will go to consumer forum.the way your engineer talk is also very rough.waiting for your reply.
my self maimuna saify ,
we have buy whirpool washing machine model 11468( FSAN 651) from kedia traders amravati .invoice no. 43332 dated 19.8.08
i am facing problem with machine from the date of purchase.we have complaint to local dealer and they are not responding properly.when we complaint they send service engineer after 8 days.now machine has stop working .so we are request you to send service engineer as early as possible as our home washing is stop.we are waiting for your reply .our home address given below.so please treat as urgent .

maimuna saify
3rd floor ,hakimi manzil
opp to zainabia complex ,
karanjikar lane .itwari
Nagpur 440002
cell - [protected]
home[protected]
I have bought wihirlpool washing machine serial no : INB[protected], on 8/11/2008 From Sanket Sales india, Anand, Gujarat

Last 2 complain numbers are : AH- [protected], AH-[protected]

Its giving problem since 6 months. Till now 5 times it has been sent to serice center for repair and still its not working and more than 10 time engineer visited for repair. from last few months its not at all useable every time its giving problem or its in service center for repairing.

everytime service center people comes and does the reparing, but no proper solution is provided.
We have purchased 2 washing machines from Sachdeva electrionics, paschim vihar on 10/10/2011. One of them is giving us instant troulbes. we have logded complaints many times and every time they send us a new representative. All of them have different opinion about the nature of matter and different resolutiond but till date the problem has not been fixed permanently. Infact one engineer asked for extra 600 rupees for changing a part as he was not able to understand the problem thogh our machin is still in warrenty. we are not satisfied with the product at all and looking for a permanent solution rather facing this issue evry now and then. The company is not seems to be listening and making our situation more worst. We are seeking your help to resolve our matter.
Since three years we have purchased automatic Whirlpool make white magic washing machine, we have registered countless complaints regarding one or other failure of the machine. To be specific immediately after a month of purchase our problems started. Every time we complain we have to literally fight with the call centre guys to get our work done. Also I rate this company as one of the thirdrated products they produce and cheat the consumers with unwanted warranty or guarantee. Atleast to cover their failure, they dont have a good after sale support too.

I have a old mother at home, and I cannot ask her to wash our clothes daily with hand. Now the worst situation is that since one month the machine is not working and the service engineer say, that a spare is being requested with company and the same is not provided to fix the problem. Since a month my old mother was washing cloths in rain and now she is miserablly fell ill and hospitalised and had a bill of around Rs. 30000/- for us. Also a big loss for my business, since i am not able to attend to it. The direct and indirect losses are accumulated to almost Rs. 1.0 lakh. Though it cannot be valued. But certainly this reasonble loss has happened. Now I request the company people to free of cost lift that empty and useless box from our home atleast we have space for other better branded machine.

I caution all the consumers, please dont ever go for any of the whirlpool appliances. They will take us for a ride and unnecessary problems will raise at our home.

My name is Raviraj. Staying at Vijaynagar, Bangalore. my mobile No. [protected]
i had complain for the service of washing machine near 3 weeks ago, its not working and also its in warranty period, still i didnot get any response from service centre. i dont know whom this company use to give licence. sometimes they are unable to find address, unable to contact and sometimes there marriage ceremony is more important than there service.i ve completelly lost faith in this company, hope for positive response.
CONTACT DETAILS:-[protected], [protected]
ADDRESS- K.V.M, CITY DARBHANGA, BIHAR
Washing machine not working since last one month...
My washing machine is out of service since two months and whenever i call to customer theyare not giving proper service.

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