[Resolved]  Whirlpool — fraud technical member send by whirlpool company

Address:

Delhi

i have problem in my whirlpool washing machine mainly in the spinning section....i have called d customer care number several times & they have send d person in concern who changed d parts of my machine unnecessarily & asked to pay us some amount of money" though my machine is still in warranty period" i have all d papers & details of my warranty card......my mother was home when this man walked in to change d parts & befoold her ....taken money & replaced my original parts with d old 1 as my machine is not working since than & everytym i giv a call on custcare they send some unprofessional guy who doesnt know d technical fault......whirlpool is such a big name how can they hire such staff who doesnt kw how to repair machinery..........i want to take action against this fraud.....& d company tooo....either provide me with som1 who can repair it or replace my machine

details of my machine: date of purchase is 15/6/04 & warranty updated on 9/4/11 in d name of mrs. parveen bhatia phn [protected]
sr no. inbo33309879

details of d person who came as technical staff from this whirlpool cmp: shohaib pn no. [protected]{ this man is not attending d complain, doesnt kw how to repair machine, more than a week m calling cust care they r saying he wud b attending complain.....he asked for money to repair from my mom.....replaced my new machine parts with d old stufff ....charged money n since than my machine z not working at all......i want my money back along with proper repairing or replace my machine with d new one & a strict action must be taken against this con man from whirlpool




Dr. Sapna Bhatia
phn [protected]