I had bought a whirlpool 3-door refrigerator having model no.F300 Proton on 16 Feb'2011 by Home Town outlet situated in Sahara Ganj,Lucknow. Since the day of delivery,i am experiencing excess cooling problem with the product.I registered complaints thrice with the company but they are not able to solve the problem nor are they taking the issue seriously.My last complaint was in feb'2012 and was within the warranty period.But the problem is still not solved and now they are saying that because the warranty period is over,I'll have to pay for the part replacement along with the service charge.I am not ready to pay any extra penny to them and want my product to be replaced as it is a defective piece.