[Resolved]  Whirlpool Ff350 Elite Refrigerator — Faulty service & appalling response

I am totally disgusted with the service quality of your company. I own a 5 year old refrigerator (Whirlpool FF350 Elite), which for the last 3 months has always raised an alarm (alarm goes on) at various times of the night. Two visits have already happened and two cases closed, but the problem remains. I want a thorough investigation of the fridge, but this has simply not happened so far. Please fix the problem ASAP. I also have plans to buy microwave, and fully automatic washing machine in next 3-4 months, but with the existing service quality, have doubt if I should at all buy Whirlpool again?? What is your brand image?
Address:Flat 104, Mahalakshmi Apts, Street 6,
City:Hyderabad
State:Andhra Pradesh-Hyderabad
PIN:500016
Telephone:[protected]
Email:[protected]@eth.net
Response Mode :Email
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I posted the above complaint to the Whirlpool "Contact Us" tab, and hoped that the email would reach the respective department!!
This is what I got as response :

"The following message to <[protected]@whirlpool.com> was undeliverable.
The reason for the problem:
5.1.0 - Unknown address error 550-'[protected]@whirlpool.com... No such user'

"

If even their customer feedback email system does not work, what can you expect from the company????

Consumers - beware - buy Whirlpool at your own risk!!